If you need technical assistance such as resetting a password, or if your account is locked, you will need to contact Neighborly Help Support.
Please see the following instructions to contact the Neighborly Help Support team.
- Start by opening the online portal login page My Safe Florida Home Online Portal.
- On the login page, click on the blue question mark in the bottom right-hand corner of the screen.
3. Once you click on the blue question mark, multiple options for assistance will be displayed.
Select the option that best aligns with your current matter to view additional help resources and
submit a request for further assistance.
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