What do the "Grant Group" statuses mean?

Modified on Thu, 3 Apr at 9:33 AM

If the case status in the Applicant Portal lists one of the following Grant Group statuses, there is no action to be taken at this time:

Grant Group 1 – 60+ LI
Grant Group 2 – Other LI
Grant Group 3 – 60+ MI
Grant Group 4 – Other MI
Grant Group 5 – General

Please continue to monitor the Program’s website, MySafeFLHome.com, for updates and information as they become available.

If you meet the above criteria and need to update Household Member information and/or Household Income, please submit a ticket to the My Safe FL Home Support Center using this link: MSFH: Support Center.

If you need technical assistance with your Neighborly Account Portal, such as resetting your password or unlocking your account, please contact Neighborly Help Support. For detailed instructions, refer to the article "How do I request technical assistance for the online portal? : Support Center" in the MSFH Knowledge Base.