What do the "Grant Group" statuses mean?

Modified on Wed, 4 Jun at 3:19 PM

If the case status in the Applicant Portal lists one of the following Grant Group statuses, there is no action to be taken at this time:

Grant Group 1 – 60+ Low-Income
Grant Group 2 – Other Low-Income
Grant Group 3 – 60+ Moderate Income
Grant Group 4 – Other Moderate Income
Grant Group 5 – General

Please continue to monitor the Program’s website, MySafeFLHome.com, for updates and information as they become available.

Once assigned to a Grant Group, Applicants cannot modify the information provided in the Questionnaire, as it was verified as true and accurate on the date of signing.

If you need technical assistance with your Neighborly Account Portal, such as resetting your password or unlocking your account, please contact Neighborly Help Support. For detailed instructions, refer to the article "How do I request technical assistance for the online portal? : Support Center" in the MSFH Knowledge Base.