The My Safe FL Home Applicant Portal is the best source for current and latest information! The following case statuses are visible as homeowners progress through the My Safe FL Home Program.
CASE STATUS | STATUS UPDATE |
Inspection Prioritization Closed* | Inspection Prioritization Questionnaires cannot be submitted at this time. |
Inspection Application Closed* | Inspection Applications cannot be submitted at this time. |
Inspection in Progress | An Inspector will reach out to schedule an appointment for the Initial Inspection. Applicants should receive an email from the Applicant Portal with the contact information for inspection company. |
Mitigation Inspection Complete | The Initial Inspection Report has been generated, and the inspection company has uploaded the report to the Applicant Portal. |
Mitigation Inspection Not Completed | The inspection company is reporting that the Initial Inspection was not completed. Please contact the inspection company directly to reschedule. |
Grant App Prioritization Closed* | Grant Prioritization Questionnaires cannot be submitted at this time. |
Grant Application Closed* | Grant Applications cannot be submitted at this time. |
Grant Application Submitted | The Eligibility Confirmation has been submitted and is waiting to be assigned to a Case Manager for review |
Grant Application Pending Review | A Case Manager has been assigned and is performing the initial review |
Pending Contractor Information | After obtaining a quote from a properly licensed contractor, enter their information into the Applicant Portal for a Case Manager to review. |
Contractor Information Submitted | The Contractor Information that was entered into the Applicant Portal is waiting to be assigned to a Case Manager for review |
Mitigation Work In Progress / Grant Approved - Work May Begin | Work can now begin on the improvements recommended from the Initial Inspection Report. Please make sure to read the report and MSFH Homeowners Guide in their entirety to fully understand Program guidelines |
Final Inspection Requested | The Final Inspection Request has been submitted in the Applicant Portal and is waiting to be assisted to a Case Manager for review. |
Final Inspection in Progress | An Inspector will reach out to schedule an appointment for the Final Inspection. Applicants should receive an email from the Applicant Portal with the contact information of their inspection company. |
Final Inspection Not Completed | The inspection company is reporting that the Final Inspection was not completed. Please contact the inspection company directly to reschedule. |
Submit Reimbursement Request | The Final Inspection has been completed and report uploaded to the Applicant Portal by the inspection company. The Draw Request steps and required documentation should be submitted in the applicant portal for Case Manager review. |
Draw Request Submitted | The Draw Request has been submitted and is pending review. |
Draw Request Under Review | All draws undergo two reviews for quality assurance. Homeowners will be sent an email once the initial review and quality control reviews are complete or if additional information is needed. |
Draw Approved, Payment Pending | The Reimbursement/ Disbursement has been approved. Please allow at least three weeks for a payment to be issued and a check to arrive at the address provided as a part of the Draw Request - Payment Verification step. |
Payment Sent | The payment has been sent by mail. Check payments cannot be delivered to an active USPS forwarding address and will be returned to Department of Financial Services. |
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