The following statuses are visible as homeowners progress through the draw request process.
DRAW REQUEST STATUS | STATUS UPDATE |
Draw Request Submitted | The Draw Request has been submitted and is pending review. |
Draw Request Under Review | All draws undergo two reviews for quality assurance. Homeowners will be sent an email once the initial review and quality control reviews are complete or if additional information is needed. |
Draw Approved, Payment Pending | The Reimbursement/ Disbursement has been approved. Please allow at least three weeks for a payment to be issued and a check to arrive at the address provided as a part of the Draw Request - Payment Verification step |
Payment Sent | The payment has been sent by mail. Check payments cannot be delivered to an active USPS forwarding address and will be returned to Department of Financial Services. |
PLEASE NOTE: Processing time varies for each case and all draws are processed in the order they are received.
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